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Terms & Conditions

Last Updated: February 16, 2025

Welcome to Metro Members! These Terms & Conditions ("T&C") govern your use of our website, membership services, and any related benefits provided by SplitIt Corp. d/b/a Metro Members ("Company," "we," "our," or "us"). By accessing or using our website www.metromembers.com (the "Site") and becoming a member, you agree to be bound by these terms.

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If you do not agree with these Terms, please do not use the website or sign up for membership.

Membership & Eligibility

  • Metro Members offers a paid membership program that provides access to exclusive perks, discounts, financial tools, and community benefits.

  • Membership is available to individuals aged 18 or older. By signing up, you confirm that you are of legal age.

  • Metro Members reserves the right to accept or reject any membership application at its discretion.

Membership Plans & Payments

Pricing & Billing

  • Metro Members offers the following subscription plans:

    • Monthly Membership: $19/month

    • Annual Membership: $199/year (discounted rate)

  • Payment is charged immediately upon sign-up and will auto-renew unless canceled.

  • We accept payments via Stripe, Square, PayPal, and other approved payment methods.
     

Auto-Renewal & Cancellation

  • Your membership will automatically renew unless you cancel before the renewal date.

  • To cancel, you must log in to your account or contact support@metromembers.com at least 3 business days before the next billing cycle.

  • Refunds are not available for partially used membership periods.
     

Failed Payments

  • If a payment fails, we will notify you and attempt to process the charge again. If payment is not received within 5 days, your membership may be suspended or canceled.

Membership Benefits & Limitations

  • As a Metro Member, you gain access to exclusive perks, including:

    • Discounts at participating restaurants, venues, and local businesses.

    • Invitations to community events and networking opportunities.

    • Financial tools, including budgeting resources and credit guidance.

  • Benefits may change at any time, and Metro Members does not guarantee continued access to any specific discounts or services.

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Some perks are location-based and may not be available to all members.

Refunds & Disputes

  • Metro Members does not offer refunds for paid memberships.

  • If you believe you were charged incorrectly, contact us within 7 days of the charge at support@metromembers.com for review.

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Chargebacks or unauthorized disputes may result in membership suspension.

User Conduct & Responsibilities

By using our website and services, you agree that you will:


✅ Provide accurate and updated personal information.
✅ Use Metro Members perks only for personal, non-commercial use.
✅ Respect community rules when attending events.

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🚨 You may not:


❌ Share your membership access or benefits with non-members.
❌ Use our website or services for fraudulent or illegal activities.
❌ Attempt to hack, manipulate, or disrupt the Metro Members platform.

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Metro Members reserves the right to suspend or terminate any membership that violates these rules.

Privacy & Data Protection

  • Metro Members collects and processes your personal data in accordance with our Privacy Policy.

  • Your payment information is securely handled via third-party payment processors (Stripe, Square, etc.), and we do not store your full credit card details.

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By using our services, you consent to receiving email & SMS notifications regarding membership updates, payments, and exclusive offers.

Intellectual Property

  • The Metro Members brand, logo, website content, and materials are protected by copyright and trademark laws.

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You may not copy, reproduce, or distribute any of our content without written permission.

Account Suspension & Termination

Metro Members may suspend or terminate any account under the following conditions:

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  • Violation of these Terms & Conditions.

  • Abuse or misuse of membership perks.

  • Engaging in fraudulent activity.

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If your account is terminated for violating these Terms, no refunds will be issued.

Disclaimers & Liability Limits

  • Metro Members is not responsible for third-party discounts, services, or financial advice provided as part of your membership.

  • We do not guarantee financial outcomes (e.g., improved credit scores, savings growth).

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Metro Members is not liable for any losses, damages, or disputes arising from using membership benefits.

Changes To These Terms

  • Metro Members reserves the right to update these Terms at any time.

  • Significant changes will be communicated via email or website notifications.

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Your continued membership after updates means you accept the new Terms.

Contact Information

For any questions or concerns regarding these Terms, contact:

📧 support@metromembers.com
📍 Metro Members, 209 Fulton St., Westbury, NY, 11590
📞 ‪(718) 682-2663‬

Governing Law

These Terms & Conditions are governed by the laws of the State of New York.

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By signing up for a Metro Members membership, you confirm that you have read, understood, and agreed to these Terms.

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