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Accessibility Statement

At Metro Members, we are committed to ensuring that our website, www.metromembers.com, is accessible to all individuals, including those with disabilities.

 

We strive to provide an inclusive and seamless user experience for everyone, regardless of ability.

Our Commitment to Accessibility

Metro Members aims to make our digital content accessible to the widest possible audience. We actively work to comply with applicable Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which provide a comprehensive framework for accessible website design.


We continually monitor our website and implement enhancements to improve accessibility, usability, and overall user experience.

Web Accessibility Features

To enhance accessibility, we have incorporated the following adjustments and best practices into our website:

  • ✅ Keyboard Navigation: All site functions can be navigated using a keyboard.
    ✅ Screen Reader Compatibility: Our content is optimized for assistive technologies like NVDA, JAWS, and VoiceOver.
    ✅ Alt Text for Images: All meaningful images include alternative text descriptions.
    ✅ Proper Heading Structure: Clear heading tags (H1-H6) help assistive technology interpret page structure.
    ✅ High Contrast & Readable Fonts: Our text meets color contrast ratios for better readability.
    ✅ Form Labeling & Error Identification: Input fields are labeled properly for accessibility, and errors are clearly highlighted.
    ✅ Reduced Motion & Animations: Users can disable non-essential animations to prevent motion sensitivity issues.
    ✅ Video & Audio Accessibility: Captions and transcripts are provided where applicable.

Ongoing Efforts and Future Improvements

We regularly review our website for accessibility improvements and conduct periodic audits using industry-standard tools such as:

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  • Wix Accessibility Wizard

  • Google Lighthouse Accessibility Reports

  • Wave Web Accessibility Evaluation Tool

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Our team is continuously working to improve the user experience for all visitors.

Third Party Content & Limitations

Some website features may include third-party tools or embedded content that we do not control, such as:

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  • Embedded videos hosted on YouTube or Vimeo

  • Payment processing via Stripe & Square

  • Social media integrations (e.g., Facebook, Instagram, LinkedIn)

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We encourage users who encounter accessibility issues with third-party platforms to refer to their respective accessibility statements.

Compliance Statement

Metro Members is committed to complying with applicable accessibility laws, including:

  • Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

If you require an accessible alternative to any content on our website, please reach out to our support team.

Accessibility in Physical Locations

If you visit one of our in-person events or partner locations, we are working to ensure accessibility features such as:

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  • Wheelchair-accessible entrances and seating

  • Assistive listening devices (upon request)

  • ADA-compliant restrooms

  • Sign language interpreters available for certain events (upon request)

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Please contact us in advance if you require specific accommodations.

Contact Us for Accessibility Support

We welcome feedback on accessibility-related issues and are happy to provide assistance. If you experience any difficulties accessing our site or require alternative communication methods, please reach out to our Accessibility Coordinator:

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📧 Email: support@metromembers.com
📞 Phone: ‪(718) 682-2663‬
📍 Mailing Address: Metro Members, 209 Fulton St., Westbury, NY, 11590

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We strive to respond to all accessibility-related requests within 5 business days.

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